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Privacy Policy

Privacy Policy

Effective date: August 10, 2026

1. Introduction

Xpress Musique (“we,” “us,” or “our”) operates Xpress Beats (https://staging.xtmmusic.com). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, beat packs, merch previews, and rewards program.

2. Information We Collect

We collect only the information needed to provide and improve our services:

  • Contact information — name and email address when you sign up for rewards, contact us, or make a purchase.
  • Order information — billing and shipping addresses, items purchased, and payment confirmation details processed by our payment partners. We do not store full payment card numbers.
  • Usage data — pages visited, device type, browser, approximate location, and referral source, collected through first-party analytics and cookies.
  • Communications — emails, support requests, and marketing preferences you share with us.

3. How We Use Your Information

  • To fulfill orders and deliver digital beat packs or physical merch.
  • To send rewards, early-access announcements, and marketing emails you opted into.
  • To improve the site, products, and customer experience.
  • To detect fraud, abuse, or technical issues.
  • To comply with legal obligations.

4. Legal Basis for Processing

For Canadian and international visitors, we process personal information based on:

  • Your consent (rewards signup, marketing emails).
  • Contract performance (completing a purchase).
  • Legitimate interests (fraud prevention, site security, analytics).
  • Legal compliance.

5. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.
  • Print-on-demand fulfillment partners to manufacture and ship merch.
  • Email service providers to deliver rewards and newsletters, only after confirmed consent.
  • Service providers who assist with hosting, analytics, or security under strict confidentiality.
  • Authorities when required by law or to protect our rights.

6. Cookies and Tracking

We use first-party cookies for site functionality and basic analytics. You can manage or disable cookies through your browser settings. Disabling cookies may limit some features such as the rewards signup or checkout.

7. Data Retention

We keep your information only as long as necessary:

  • Account and purchase records: retained for tax, accounting, and legal requirements (typically 7 years).
  • Marketing consent records: retained until you withdraw consent.
  • Inactive rewards accounts: deleted or anonymized after 2 years of inactivity.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your information, subject to legal retention limits.
  • Withdraw marketing consent at any time.
  • Request a copy of your data in a portable format.

To exercise these rights, email beats@xpressmusique.com.

9. International Transfers

Xpress Musique is based in Canada. Your information may be processed by service providers in Canada, the United States, or the European Union. We use contractual safeguards and choose providers with adequate privacy protections.

10. Security

We use SSL encryption, access controls, and regular security reviews. No online system is completely secure, so we encourage you to use strong passwords and report suspicious activity.

11. Children’s Privacy

Xpress Beats is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top shows the latest version. Continued use of the site after changes means you accept the revised policy.

13. Contact Us

For privacy questions or requests, contact:

Xpress Musique
Email: beats@xpressmusique.com
Website: https://staging.xtmmusic.com